Privacy Policy

Statement of Privacy: Thank you for visiting We are committed to the privacy of our visitors. We collect no personal information about you when you visit our Web site unless you choose to provide that information to us.

Here is how we handle information about your visit to our Web site.

Information collected and stored automatically: If you do nothing during your visit but browse through the Web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store information like the following concerning your visit:

  • The Internet domain (for example, “” if you use a private Internet access account or “” if you connect from a university’s domain);
  • Your IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our Web site;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The pages you visit; and
  • If you linked to our Web site from another Web site, the address of that Web site.

We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our website and the types of technology our visitors use. We do not track or record information about individuals and their visits.

Information protection: For site security purposes and to ensure that this service remains available to all users, our system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. If such monitoring reveals evidence of possible abuse or criminal activity, such evidence may be provided to appropriate law enforcement officials. Unauthorized attempts to upload or change information on this server are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act or other laws.

Information that you voluntarily provide: We do not collect personally identifiable information unless you choose to provide it to us. If you provide us with personally identifiable information, for example, by sending an e-mail or by filling out a form and submitting it through our Web site, we use that information to respond to your message and to help us provide you with the information and services that you request.

Submitting voluntary information constitutes your consent to the use of the information for the stated purpose. When you click the “Submit” button on any of the Web forms found on our sites, you are indicating your voluntary consent to use the information you submit for the purpose stated.

How information is used: The information we collect is used for a variety of purposes (e.g., to respond to requests for information, and to fill orders). We make every effort to disclose clearly how information is used at the point where it is collected so you can determine whether you wish to provide the information.

Retention of Information: We destroy the information we collect when the purpose for which it was provided has been fulfilled unless we are required to keep it longer by statute or official policy. Electronically submitted information is maintained and destroyed according to the principles of the Federal Records Act.

Also, is not responsible for the privacy practices employed by sites that may link to the website or sites hosted on computers (e.g. web sites of professional organizations).

Cookies: “Cookies” are small bits of text that are either used for the duration of a session (“session cookies”) or saved on a user’s hard drive in order to identify that user or information about that user, the next time the user logs on the Website (“persistent cookies”). This Web site does not use persistent cookies or any other persistent tracking technology.

Currently, we are using session cookies as part of a Web customer satisfaction survey we are conducting or in the processing of your order. The sole purpose of the session cookies is to cause the survey or order information to be displayed to make your experience easier and more enjoyable. does not retain any information collected by these session cookies. Session cookies are automatically deleted at the end of a session, that is when you close your browser. Additional privacy information related to the survey or order is available from a link on the survey or order itself.

Interaction with children: This Web site offers some educational content that may be of value to children under 13. No personally identifiable information is collected from these visitors unless voluntarily submitted as a request for information or services. The information supplied is used to respond to the user’s inquiries or to provide services requested by the user.

Links to other sites: Our Web site contains links to various other agencies and private organizations. Once you link to another site, you are then subject to the privacy policies of the new site. It is always a good idea to read the Privacy Policy of any site you visit.


Return/Refund/Cancellation Policy

You may return most new, unopened items sold and fulfilled by within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We'll notify you via e-mail of your refund once we've received and processed the returned/canceled item. In most cases, we'll issue a refund in the same form of payment originally used for the purchase within 3 to 5 business days of our receiving your return. If you paid directly from your bank account, it may take up to 10 additional business days for the credit to be posted to your bank account. If you paid by check, it will take longer for you to receive the refund.

If the return and refund do not appear in Your Account within four weeks from the day you sent us your return, please email us for further assistance.

Shipping Policy

Ordering an item from We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Delivery Time

Our eBooks are delivered electronically via the Internet so you will receive your Registration Key and instructions to download your eBook within just a few minutes delivered to your email account.


Our CD products are sent First Class US Mail and delivery varies from 2-7 days although international destinations can take considerably longer.


Our Book orders are shipped via US Media Mail within the United States and can take 1-2 weeks to arrive.  We sometimes use Parcel Post on orders when it's more cost effective which can take 2 days to a week to arrive within the US and longer to international destinations.


We make all of our Bible products available as cost-effectively as possible and have included shipping costs on the order page.  Our system is set up to use the costs and methods we have standardized to provide the best service to all.  If you have a special request we will do our best to accommodate you and in special circumstances, we may need to advise you of additional shipping costs before an order is sent.

Thank You

We are in our 41st year of teaching and spreading God's Holy Word and the Father has blessed us beyond all we can ask or think.   In 1987 with the Father's guidance and help, we wrote the first natural language Bible search tool and were featured on television and in newspapers which inspired many others to write Bible software.  In 1995 we launched and our teachings have circled the globe spreading God's Truth for today's Believer and inspiring many other Christian groups to teach using this wonderful tool.

We are now asking for your help because we have a great need to expand our staff and fund a new teaching center as well as have the resources to bring new research tools to the world.  We would like to bring audio and video podcasting to the believers as well as a whole new type of Bible research software capable of offering the vast amount of research from our libraries and the ability of believers everywhere to study together.  Imagine thousands of believers having access to their collective research and the research submitted in the library.  Imagine being able for all to have their work checked and rechecked against the rules and guideposts contained in God's Word for right division and allowing the Bible to interpret itself.  Imagine hundreds even thousands of believers who with prayerful discipline search and research the Bible together to find what God has to say to mankind through Jesus Christ.

Please help us bring more teachings and tools to believers everywhere by donating $2.00 or more and please enjoy and explore the principles we want to help bring to the world of right division in the free eBook How to Enjoy the Bible as our thanks for your love gift and please share it with others.

Let God Bless you by blessing this believer-sponsored ministry. By visiting our Bookstore or clicking on one of the Donate buttons you with be able to securely donate with a credit card. Thank you for your interest in helping

We are grateful to God for making available the information contained in the pages of and we pray every day to be able to continue to bring to the Mystery Believers this work of love. Your donation will help keep this labor of love going.

  • The Word of God makes known The Lord Jesus Christ; Who declares to the Believer our Heavenly Father that we might know Him. God has revealed Himself not according to religious viewpoints but reveals Himself by the written Word.  The Light that illuminates our path makes it possible for all who are willing to walk with Him and to see His clear instructions to live victorious lives in Christian Faith and Practice.
  • is a Bible Study Center whose goal is to base all of our posted teachings on Scripture and not the traditions and commandments of men.